csmm-support

Thx for response @BadPlayer.
Yes I know. But i would like to know where is the player access

It will show up here, if you have access.

Are you the owner of the server?

Hello! when a player sends a ticket via command "calladmin" The response say something like "go to webpage to see your ticket updates"
¿What its exactly the csmm page when the player access to his ticket info? I check the profile page but i cannot see anything, ty

nice master! thanks for response.

@User 22055452
Okey thanks you 👍

Heya, sorry for the delayed response :( I'm recovering from surgery and haven't been able to sit at my PC for a while.

The cache automatically refreshes every 24 hours iirc (or 12 hours?), that's why it suddenly worked. What you read in the past is that I forced the cache refresh to happen faster than that 24 hours window

Not really in a clean, supported way :/ You can take a look at dev tools to see what request your browser does for the export and then automate that. I dunno if the CSMM API will play nicely with that though

It seems that the problem has been solved. Here, I did nothing, and it worked again. I don't know, but did Catalysm check the cache? Anyway, everything seems normal now.

Hello @User 22055452, do you know if it is possible that I can automate the export of the .csv players database?
Currently I export it manually but I would like to make automated backups every 6 hours of the .csv
Thank you for your consideration.

Hey, i have a problem with ArgumentNullException on method ContainsKey from st classes Dictionary<TKey, TValue>. Do u know about this trouble?
And can someone tell me where the folder with all the mod settings, cache, and other stuff is stored?

yeah uninstall game

I'm not sure. The other admin, the one who transferred ownership of the server to me, was able to view the server name after installing the bot. But I wasn't.

I've seen mention above with others that it may be a caching thing. Catalysm said it caches those things aggressivly, and he's cleared that cache in the past for people. So i'm thinking maybe that's the issue. might need cache cleared

Same with me. I'm an admin on someone else's server. He added me with just the admin role and I was able to add access to the dropdown menu with the server in question. Yesterday I decided to pay for my own CSMM and add my own server, but I can't.

I've set up a couple CSMM instances and linked them to discords i do not own, but am an admin for. So I don't think you have to own it. but do need the permission to authorise bot.

to uninstall what?

I've given it a few hours, still not seeing my Discord Guild in the Set Guild list:

```My Discord Guild is not showing up in

Set Guild

when trying to link my discord to CSMM. I have authorized the bot on the Discord Guild (i can see it listed in player list). But its not showing up in Set Guild dropdown list.

CSMM instance is: `au.csmm.app/sdtdserver/548/`

EDIT: Solved - Discord Guild just showed up in dropdown list. (just took a day)

It's as if the bot isn't installed, but it's there. I'm an admin on another server, and this one is shown to me.

Yes, we transfered the server for my account and I'm owned. The problem persists.

It must also be the same Discord account you have linked to CSMM

Your question is relevant. You have to own the discord for it to show up.

anyone come up with a command yet player can type to uninstall?

Yeah I it installed on the new server

And my question, is relevant in this channel?

Also, not a CSMM question. You should bring this up in the 7DAC Discord. Not here.

Please only ask in 1 channel.

Do you have Allocs installed?

I have that one that a friend helped me with but I'm trying to get one for another server I have

Where do you find the information to be able to view your map on a webpage?

Anybody know why my server does not appear here?

ok thanks

Give it a few hours and try again.

well more like 25 now

15 mins

Maybe, how long have you been trying to get it connected?

might this is a CSMM cache issue?

made no difference. but i also notice the same bot on another discord didn't need admin. just the same default permissions.

i can try that sure

I usually give bots admin permissions.
Trustworthy bots, that is.

it has all the default permissions it required when being added. do i need to authorise more?

ty for the help

Does the bot have permissions to the guild and channels you want to use it in?

well poop

My Discord Guild is not showing up in

Set Guild

when trying to link my discord to CSMM. I have authorized the bot on the Discord Guild (i can see it listed in player list). But its not showing up in Set Guild dropdown list.

CSMM instance is:

au.csmm.app/sdtdserver/548/

You will need to open a support ticket with Ping Perfect.

yes

Is the server running?

yes

The web dashboard doesn't come up.
https://64.31.28.154:41414/

Do you have it enabled?